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14
Scheduled Network Maintenance Wednesday 19th September - Wednesday 3rd October
Posted by Bob Woolley on 14 September 2018 04:58 PM
Dear Customers,


Due to ongoing stability issues on our core Juniper routers, we have liaised with the hardware vendor and elected to upgrade to a new firmware version. This change will help to resolve the fault experienced with the route process daemon (RPD). Performing firmware upgrades on our routers will require a scheduled period of downtime to perform these upgrades and confirm functionality before restoring the router into our network. Due to the importance of this work we are scheduling these upgrades as soon as is reasonably practical. These upgrades are being performed by Host Networks senior technicians and also vendor support technicians who will be assisting with the upgrades.

If you are using our Dedicated servers, Cloud servers, Shared co-location or Web-hosting your service will not be affected due to Host Networks redundant network topology.

If you use BGP routing to connect with AS4851 (ie some of our co-location customers), it is important that you check your network configuration to ensure that you are using more than a single BGP session with Host Networks (AS4851). This will ensure that your services remain online throughout these scheduled works. Only one router per site will be worked on at any one time. All maintenance works will be performed outside of core business hours to minimise the effect of these changes.
Host Networks will be able to confirm received routes or any other technical details for your BGP sessions, please contact our NOC team (simply reply to this notification) if you would like to perform further checks.


Live updates for the start and completion of each upgrade event will be posted on our @HostNetworks twitter account.
https://twitter.com/hostnetworks


Devices affected:
- Brisbane Router 1 (BNE1-RTR1)
- Brisbane Router 2 (BNE1-RTR2)
- Sydney Router 1 (SYD1-RTR1)
- Sydney Router 2 (SYD1-RTR2)


The works have been scheduled as follows:

Services affected: BGP Sessions with Host Networks AS4851

Start Time: Wednesday 19th September 8PM AEST (GMT +10)
End Time: Wednesday 3rd Octobert 2AM AEST (GMT +10) 
Duration: Two Weeks



Kind Regards,
Host Networks NOC

e: support@hostnetworks.com.au
w: https://hostnetworks.com.au/
t: https://twitter.com/HostNetworks
f: https://facebook.com/HostNetworksAU