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Dec
13
Office Hours - Holiday Period 2017
Posted by Aaron Lyons on 13 December 2017 04:50 PM

Dear Customers,


Our office will be closed from close of business on Friday 22nd of December through Monday 1st of January for the holiday period.

Our NOC staff will continue to monitor the facilities and network during this period. Any provisioning of services over this period will not be started until Tuesday 2nd of January, including cross connects. If you require any emergency Remote Hands or Escorted Access during this time, please follow standard procedures by filling out the appropriate form on our website (https://www.hostnetworks.com.au/support/forms), followed by calling our Emergency After hours phone. If you do not have this number, now is a good time to review your initial welcome email or ask for a copy of it by emailing support@hostnetworks.com.au. During the public holidays weekend rates for Remote Hands and Escorted Access will apply.

Host Networks wishes all of our customers a safe and happy holiday.


Important Dates: Last day open is 22/12/2017, first day back is 02/01/2018.


Kind regards,

Host Networks NOC

Ph: (07) 3118 5449
support@hostnetworks.com.au
https://www.hostnetworks.com.au/

Helpful Links:
https://status.hostnetworks.com.au
https://tools.hostnetworks.com.au/
https://www.facebook.com/hostnetworksau
https://twitter.com/HostNetworks


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