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Knowledgebase : Accounts Department
Our billing system allows for additional contacts to be created by the original authorised contact. The authorised contact may adjust the permission for each user they create and has the option of selecting the user to receive invoices to their email ad...
C.A.M is located at https://cam.hostnetworks.com   All information transmitted over C.A.M is over a 128bit secure connection. You will see a little padlock on the bottom right of your browser to show that you are connected securely.    ...
Unless under a contract (primarily co-location customers), we require a minimum of seven (7) working days notice (working days classed as Monday to Friday, excluding public holidays). This is due to us being able to close your account PRIOR to an invoic...
You can edit most information directly in C.A.M such as your email and postal address. Please make sure you have the correct spelling especially for your email address as your invoices/receipts are issued to this address.   To update this informati...
Your login details to C.A.M are included in your inital welcome email.   If you forget your login details. Firstly the email address that you received your welcome email (or if you have changed your email since the email address your last invo...
C.A.M stands for Customer Account Manager. Within C.A.M you can update your personal details, check your account balance, look at current and previous invoices, update your credit card information and change your address details. All information in C...
We accept the following payment options: Credit Cards - Visa, MasterCard and American Express Our preferred choice of payment is via credit card. Your account will be automatically debited to your credit card.Direct Deposit You are able to pay directly ...