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Knowledgebase : cPanel Web Hosting
No, Host Networks is not a reseller of hosting services. We build, own and operate our own cPanel servers for hosting your sites on our own network.
If you require additional resources such as disk storage you will need to upgrade to the next plan. To upgrade your plan, please contact our helpdesk at support@hostnetworks.com.au.
All of our cPanel hosting servers allow for remote access of a database. You can set up remote access by adding the remote IP that you wish to access the database from, to the database username, via your cPanel account.
Yes, all our cPanel accounts include PHP selector and can run PHP scripts. Please note we cannot provide support for your scripts, refer to your developer or script writer for further help.    
Yes - This is called a domain park or alias. Domain parking is perfect for those that may have a .com.au and .com domain and require them to both go to the same site.  Domain parking is configured within your cPanel account.
Yes! You can upgrade/downgrade plans between billing cycles.  For further information, or to upgrade/downgrade a plan, please contact our sales department at sales@hostnetworks.com.au
Yes we offer domain name registrations through our sister site: Namenetworks.net [http://www.namenetworks.net/]      
We specialise in providing quality hosting, dedicated servers and co-location. We leave development of websites to those that specialise in it.
Shell access is available for all cPanel accounts by default. The shell can only be accessed via key based authentication, passwords will not authenticate. A key pair can be installed via cPanel, under 'SSH Access'    
Computers on the Internet use IP (Internet Protocol) Addresses to talk to one another, because humans find words much easier to remember than numbers, domain names were invented to make it easier for people to remember and access various computers connect...
Once your domain name is delegated and is pointing to our servers, the URI to your cPanel is: https://yourdomain.com/cpanel Alternatively, if your domain name has not yet been delegated, use can use https://bne-joey.hostnetworks.com.au/cpanel to log in...
Once you have successfully registered your domain name. You will need point this to the server your web site will be on.   Think of it along the lines of getting a new phone number and now telling people the new number.   This is done by updating the ...
Yes, cPanel has a demo available to test out on their site here:  https://cpanel.com/demo/
(S)FTP stands for (Secure)File Transfer Protocol, an Internet protocol defining how to upload and download files between a client and a server. SFTP is the preferred method of uploading files to your cPanel hosting account. Some popular FTP programs are...
SSL stands for Secure Socket Layer, it is a protocol that creates a secure encryted connnection between you and a website. An SSL certificate is an externally authorised certificate that assures your website visitors that: The information they provide ...
cPanel is a web based control panel to administer the back end of your web hosting service. In cPanel you can customise PHP modules, manage and install SSL certificates, view your files, add and remove mailboxes, and view your website statistics.   Feat...
Shared web hosting is where a web server is shared among many sites. Each site gets their own allocated space on the server and the servers resources (CPU, Memory etc) are shared between all users.   Unless a web site is exceptionally busy or requires a...
Yes, you have the option of using the www. in front of your domain or not. For example you can type either www.hostnetworks.com.au or just hostnetworks.com.au to connect to a site.