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Knowledgebase : Dedicated Server Procedures
In the event your server has been compromised the following procedures apply: Sending Outgoing D/DoS Attack: If your server is sending an outbound Distributed / Denial of Service Attack that is large enough for us to see on our internal network charts...
In the event you require your operating system to be reinstalled the following procedure applies: Lodge a ticket in the Dedicated Server section of the helpdesk with the time you prefer for this to be performed. Please note that charges do apply, pleas...
A DNS normally consists of ‘Forwardâ€(tm) lookups such as A records. An example of this would be the domain name ‘helpdesk.hostnetworks.comâ€(tm) has the A record of 202.174.100.9. A Reverse DNS entry, known as a PTR (Pointer) record does the opposi...