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Knowledgebase : Co-lo/Dedicated Servers Sales/Presales Questions
Yes game servers are allowed. The network is an ideal platform for the carriage of online gaming traffic due to the network design with short hops to many ISPs within Australia and with traffic going over Pipenetworks in not just Queensland but the wh...
Recently there does appear to be many 'rumours' floating around, mostly by competition. Host Networks/Co-lo owns all its hardware. Including servers, switches, routers, power distribution systems and of course the actual data centre. We only utilis...
Yes, we have lockers available for rent. These are suitable to store parts such as motherboards, hard disk drives, power supplies, ram, tools and so on.
Per Server based plans: The following options are available: Paid In / Unlimited Out & Dedicated Pipe methods: You are permitted and recommended to link your servers together to your own switch and be supplied with the 1 Ethernet port from us. All tr...
Yes you certainly can. On the order form select 'Other - See Comments' and put in Trixbox in the comments field. We will install the latest version of trixbox and change the passwords to that on your order form.
This depending on the method of services you sign up to. Dedicated server customers do not get access to the data centre. For security reasons, those on the per server /multi-server based co-lo plans require us to escort and 'baby-sit' whilst you a...
To be able to provide true redundancy at non-redundant prices, we provide you the basics of what you need. An network connection, space and power for your server, or one of our servers if taking one of our dedicated server packages. All other services ...
Dedicated Servers: Unless notified, dedicated servers plans are month-by-month. Co-lo Per Server Plan: Per server and Multi-Server plans are on a month-by-month basis. Cabinet Plans: Minimum 12 month contract. Data Only Plans: Minimum 1...
We can allow you KVM over IP access (additional charges apply). This is the same level of access as if you were sitting in front of your server, you can even make changes to your BIOS settings. So if you lock yourself out installing a firewall, KVM ...
If you have your own IP allocation from APNIC but do not want to route these yourself, then we are able to add these to our routers for you. There is a once off setup fee associated in setting this up. You must have at minimum a half-cabinet co-location ...
Our data is not oversold or 'dirty', you may find some other affordable providers which may use this practice, but we monitor continuously to ensure our network does not become overcrowded. We also have in place a rule in our SLA that when our network...
To keep this short, we will list what you can't do. We do not allow: Adult/Pornography content (excluding adult product online stores), illegal file distribution (including but not limiting to any form of copyrighted material where you or your client ...
The following Telco providers are available for transit and/or interconnect services (listed in alphabetical order): * AAPT * iseek * Nextgen * Optus * Pipenetworks * Powertel * Spiderbox * Telstra * Uecomm
You will receive details to our helpdesk and emergency number. It is important to follow the instructions provided in the welcome email, and to call the after-hours emergency contact with your Ticket ID ready. If your hardware has failed and yo...
Virtual private servers or Virtual dedicated servers are a form of virtualization that split a physical server into multiple virtual servers. The Virtual Private Server (VPS) is alternate to the Dedicated servers and it can used where there is need of ...
We offer a variety of data methods to suit your needs. Data Block: Block method is calculated on both Inbound (to your service) and Outbound (from your service) data usage. For example 25GB Inbound + 75GB Outbound is 100GB. Any data usage over the incl...
The following URL provides a comparison between MS SQL Server 2008 versions: http://www.microsoft.com/sqlserver/2008/en/us/editions.aspx [1] Links: ------ [1] http://www.microsoft.com/sqlserver/2008/en/us/editions.aspx
The following URL provides a comparison between the versions of MS Windows Server 2008: http://www.microsoft.com/windowsserver2008/en/us/r2-differentiated-features.aspx [1] Links: ------ [1] http://www.microsoft.com/windowsserver2008/en/us/r2-different...
Our Autonomous System (AS) number is AS4851.
We prefer that these be in rack mount form and not mini/full tower, mostly on the reason that it will save you money in the long run if the contents in a standard computer case are moved to a 2RU rack mount chassis. However we do see many people utilising...