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Knowledgebase : Co-location and Shared Co-location
We currently offer two NTP servers for use. These are: bne.ntp.thedatacentre.com.au syd.ntp.thedatacentre.com.au These are part of the www.ntppool.org [http://www.ntppool.org] project and are also used if you use the following servers: server 0.au.pool...
Yes, we have lockers available for rent. These are suitable to store parts such as motherboards, hard disk drives, power supplies, ram, tools and so on.
Per Server based plans: The following options are available: Paid In / Unlimited Out & Dedicated Pipe methods: You are permitted and recommended to link your servers together to your own switch and be supplied with the 1 Ethernet port from us. All tr...
This depending on the method of services you sign up to. Dedicated server customers do not get access to the data centre. For security reasons, those on the per server /multi-server based co-lo plans require us to escort and 'baby-sit' whilst you a...
Note: Not all commands work on all flavours of Linux. Further information on a command can be found quickly with 'command --help' or 'man commandname' for the manual. ------------------------- Navigation: / Â (refers to the root directory on the se...
You can check to see how many connections there are from each IP address on a specific port by running the following command as root: netstat -plan|grep :80|awk {'print $5'}|cut -d: -f 1|sort|uniq -c|sort -nk 1 80 is the port number, you can substitute ...
When delivering items to us it is imperative that you alert us before hand via a Remote Hands Request form of any deliveries you may be sending. We require a Remote Hands Form alerting us ahead of time about intended deliveries, for security and account...
Important: make sure the port you wish to use is opened on your firewall before changing the port number !!! * Login to shell as root. * Use any preferred editor to edit the file /etc/ssh/sshd_config * Search for Port option, uncomment it and chang...
A trace route records the amount of time and the path taken to connect to the server from your local machine. It is an invaluable tool for diagnosing connection problems. To perform a traceroute on a Windows machine, please follow these steps: * On yo...
Dedicated Servers: Unless notified, dedicated servers plans are month-by-month. Co-lo Per Server Plan: Per server and Multi-Server plans are on a month-by-month basis. Cabinet Plans: Minimum 12 month contract. Data Only Plans: Minimum 1...
We can allow you KVM over IP access (additional charges apply). This is the same level of access as if you were sitting in front of your server, you can even make changes to your BIOS settings. So if you lock yourself out installing a firewall, KVM ...
If you have your own IP allocation from APNIC but do not want to route these yourself, then we are able to add these to our routers for you. There is a once off setup fee associated in setting this up. You must have at minimum a half-cabinet co-location ...
Firstly before making any changes to named files it is very wise to make a backup: mkdir /var/named/backup cp /var/named/*.db /var/named/backup/ Change the serial number to all domains listed, note the format of the date in the example below (2009032410)...
The following Telco providers are available for transit and/or interconnect services (listed in alphabetical order): * AAPT * iseek * Nextgen * Optus * Pipenetworks * Powertel * Spiderbox * Telstra * Uecomm
You will receive details to our helpdesk and emergency number. It is important to follow the instructions provided in the welcome email, and to call the after-hours emergency contact with your Ticket ID ready. If your hardware has failed and yo...
A DNS normally consists of âEUR˜ForwardâEUR(tm) lookups such as A records. An example of this would be the domain name âEUR˜helpdesk.hostnetworks.comâEUR(tm) has the A record of 202.174.100.9. A Reverse DNS entry, known as a PTR (Pointer) record does th...
We offer a variety of data methods to suit your needs. Data Block: Block method is calculated on both Inbound (to your service) and Outbound (from your service) data usage. For example 25GB Inbound + 75GB Outbound is 100GB. Any data usage over the incl...
The following URL provides a comparison between MS SQL Server 2008 versions: http://www.microsoft.com/sqlserver/2008/en/us/editions.aspx [1] Links: ------ [1] http://www.microsoft.com/sqlserver/2008/en/us/editions.aspx
The following URL provides a comparison between the versions of MS Windows Server 2008: http://www.microsoft.com/windowsserver2008/en/us/r2-differentiated-features.aspx [1] Links: ------ [1] http://www.microsoft.com/windowsserver2008/en/us/r2-different...
Our Autonomous System (AS) number is AS4851.