Do I get access to the Data Centre
Posted by Help Desk (6), Last modified by on 14 December 2004 07:15 PM
This depending on the method of services you sign up to.

Dedicated server customers do not get access to the data centre.

For security reasons, those on the per server /multi-server based co-lo plans require us to escort and 'baby-sit' whilst you are in the data centre. This is to ensure that other customer's equipment is not touched. If you have an 'on-site' warranty included with your server, escorted access is also available for the service technician. Identification must be presented.

For those with 1/2 and full cabinets, swipe cards can be arranged for your own 24/7 access to your cabinet.


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